My proficiency encompasses the entire design spectrum, with emphasis on leveraging my expertise in interaction and service design to empower my teams. I mentor my team in navigating exploration and communication artifacts to foster a culture of rapid prototyping, insightful learning, iterative improvement, and strategic storytelling. This process is pivotal for securing stakeholder engagement and and crafting products that truly resonate with users.

Flexibility in the creation and adaptation of design artifacts is a cornerstone of my approach, with a keen understanding that the right deliverables are key to effective exploration and communication. I advocate for a mindset open to revision and innovation, where every design element is crafted to advance our collective vision. My diverse toolkit—ranging from simple pen and paper sketches to complex service blueprints and immersive narratives—serves not just as a means to an end but as a way to catalyze team collaboration and stakeholder consensus.

In guiding my team and engaging with partners, I leverage my deep knowledge to identify the most impactful deliverables, ensuring our work not only meets but surpasses user expectations. It's in this collaborative, knowledge-driven environment that I find profound satisfaction and the opportunity to contribute to meaningful customer experiences.

I am currently open to work.