I create and foster environments in which designers and non-design partners alike externalize and hone their curiosity which enables them to articulate and explore a problem space. I help them find avenues to express ideas. I challenge teams to find practical means to test the kernel of their ideas, then discard, modify, or develop them with confidence.
A particularly successful design sprint last year, in brief was
a day of exploring and prioritizing the problem space and steeping in the research and words of our customers
- a day of learning how to express ideas, flaring into solution space, and then honing back down to solution we could run past our customers
- a day of customer reactions, celebrating our successes (yay!), analyzing our failures (even more yay!), and creating a cogent plan to move forward into development.
That lead to a few more weeks of practical explorations, which went straight from paper sketches into agile stories, and a month of sprints to put our working product directly into customer hands. Bonus: That working product was one of a handful of smaller subproducts we parceled out to create a 24 month product release plan with room for testing, failing, and fixing our way to success.